Privacy Policy

This section is dedicated to our privacy policy. It lets you know the origins and use made of the information collected and processed during your visit to our website, as well as letting you know your rights.

This policy is important to you as a user who wants a positive and trustworthy experience with our services and, consequently, it is important to us as we strive to meet your expectations as best we can.

Personal Data Privacy and Security Policy

Under the terms of the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016), hereinafter referred to as the GDPR, personal data is any data that directly or indirectly identifies a natural person (not applicable to legal persons).

The processing of personal data collected on this website is the responsibility of FAR & LEGDR SA, a public limited company, with NIPC 516 438 514 and registered office at Rua Castilho, n.º 13D, 9th floor, 1250-066 Lisbon, hereinafter “SOLIVE”.

SOLIVE respects your security and privacy. Protecting the privacy of your personal data is a priority and a commitment for us. Therefore, we will not collect any personal data that is not necessary for the provision of our services, without a specific purpose and without your authorization.

Privacy

By providing your personal data through SOLIVE's website, you agree to the company's use of the personal information you submit or that is collected under the terms of this privacy policy.

We collect personal information in the following circumstances: when you browse the website and when you make contact, through the forms available or by email to geral@solive.pt.

Personal data may only be collected for the purposes of one-time contact or for sending advertising in the form of a newsletter relating to one or more projects, always as requested by the user and as authorized by the user.

Data Controlling

SOLIVE, as the data controller:

  • Ensures that the processing of your personal data is carried out within the scope of the purposes for which they were collected or for purposes compatible with those purposes;
  • Collects, uses and stores only the personal data necessary for the purpose in question;
  • It does not transfer personal data for commercial or advertising purposes;
  • Processes personal data for legally prescribed purposes or to provide services at your request.

Type of Personal Data we collect

Depending on the type of services provided, and always with your authorization, the following personal data may be collected by SOLIVE: IP address; name; email address; landline and/or mobile telephone number; country and city of residence.

SOLIVE does not collect information shared on social networks, except to the extent of the user's interactions with SOLIVE, where total privacy is guaranteed by having these interactions with the following applications: Facebook, Instagram and LinkedIn.

The data collected by these social networks cannot be controlled by SOLIVE. For information on the data collected by these entities, the purpose for which it is collected, how it is processed and how it is used, please consult their privacy policies.

Personal Data Security

SOLIVE, in the pursuit of its activities, uses a set of technologies and security procedures appropriate to the protection of your personal data, protecting it from unauthorized access or disclosure, preventing its loss, misuse, alteration or destruction, guaranteeing its integrity, availability and confidentiality.

We are committed to guaranteeing the confidentiality of our users' data, to which end we have employed the appropriate security measures to ensure that it is not accessed by unauthorized persons. We subject our systems to regular security checks to ensure that your data is protected and secure.

However, the transmission of information via the internet is not completely secure, so we cannot absolutely guarantee the security of information transmitted via our website.

Access and Control of your personal data

SOLIVE guarantees you the right to access data that directly concerns you, and you may request its rectification, portability (if technically possible), erasure, restriction of processing or the right to object to its processing. To do so, simply contact us at geral@solive.pt or send us a registered letter with acknowledgement of receipt to Rua Castilho, n.º 13D, piso 9, 1250-066 Lisboa.

What are your rights as a user?

  • Right of Access: The user, as data subject, has the right to obtain from the data controller, SOLIVE, confirmation of which data is or is not being processed, as well as the right to access this and the following information:
    - The purposes of the processing.
    - The categories of personal data in question.
    - The recipients to whom the data has been or will be disclosed.
    - If possible, the time limits laid down for storing the data, or the criteria for setting these time limits.
    - The right to request rectification, erasure, restriction or opposition to processing;
    - The right to lodge a complaint with the supervisory authority.
    - The existence of autonomous decisions, including the definition of profiles.
    - If the data has not been collected from the data subject, information on its origin.
    - Guarantees regarding the transfer of data to third countries or international organizations.
  • Right to rectification: The data subject has the right to obtain, without undue delay, the rectification of inaccurate personal data concerning him or her, as well as the right to request that incomplete data be rectified.
  • Right to erasure: The data subject has the right to request the erasure of their personal data without undue delay when:
    - The data is no longer necessary for the purpose for which it was collected or processed.
    - The data subject withdraws the consent on which the processing is based and there is no other legal basis for the processing.
    - You object to the processing under the terms of the Regulation.
  • Right to restriction of processing: The data subject has the right to obtain from the controller the restriction of processing, applying, among others, one of the following situations:
    - Having contested the accuracy of the data for the period necessary to verify its accuracy.
    - If the data controller no longer needs the data for the purposes of the processing, but they are required by the data subject for the purposes of declaring, exercising or defending a right in legal proceedings.
    - When there is opposition to the processing, until it is established that the legitimate reasons of the controller prevail over those of the data subject.
  • Right to data portability: If the processing is based on consent, the data subject has the right to receive the data that has been communicated in a commonly used and machine-readable digital format, or to request its direct transmission to another entity that will become the new data controller.

Without prejudice to this right, the provisions of the GDPR apply regarding the right to.

Storage of Personal Data

Your personal data will be kept by SOLIVE for the period necessary for processing, in accordance with the respective purpose.

The retention periods may change when the associated public interest, historical, scientific or statistical reasons justify it, and SOLIVE undertakes to adopt the appropriate conservation and security measures.

Third Parties

In order to provide certain services, namely technical support and marketing, SOLIVE and its corporate group may have to use third parties who may have access, if necessary and for the contracted purposes, to users' personal data.

In this case, SOLIVE seeks to ensure that these entities are credible and offer guarantees of data protection, without, however, absolving itself of responsibility for the personal data provided.

Data may be transferred to third countries, i.e. outside the European Union, however, if this occurs, SOLIVE, as the controller, guarantees that the recipient entities provide the necessary guarantees for the enjoyment of all the rights inherent to users.

Amendment to the Security and Privacy Policy

This privacy policy, which you should read carefully, may be amended, in which case the amendments will take effect from the date they are published on this website, with express reference to the date of.